Order tracking

After validation of your order, you will receive a first confirmation email. A second email will be sent to you when your order is shipped.

You can follow the status of your order in your personal space in the "My orders" tab by logging into your account.

For any question, remark, suggestion or complaint, you can contact our Consumer Service:

- By e-mail: lecouventparfums@cosmedi.co.uk

- By mail: Cosmedi Limited, Unit 64, Shearway Business Park, Shearway Road, Folkestone, CT19 4RH, United Kingdom